info@rtinfotek.com

Remote infrastructure management

“ Enhance your technological environment with seamless, secure, & reliable remote management. ”

Remote infrastructure management (RIM) is the process of remotely monitoring and managing all aspects of an organisation’s IT infrastructure. It includes managing and resolving a company’s hardware, software, servers, and network device related issues, wherein onsite repairs and maintenance is conducted only in case of hardware failure.

IT infrastructure is far more scattered today than it used to be in yesteryears. This is due to the distribution of companies and participation of various teams across multiple geographical locations. Remote infrastructure management addresses the challenges faced in managing on-premises infrastructure through a centralised IT infrastructure management. RIM ensures better coordination of teams, and a simpliȥed maintenance protocol.

More and more companies are readily accepting RIM services as it leads to cost savings of 25-50% in a company’s spend on IT infrastructure.

Tech Support

RIM Services

Security

RIM Services

Availability

RIM Services

Network

RIM Services

RIM Services

Tech Support
Security
Availability
Network

Service Offerings

Desktop
Management

Server Support &
Management

Database
Management

Storage
Management

Network
Management

Application
Management

IT Asset
Management

NOC
Services

Migration
Services

Remote Staff
Augmentation

Benefits of Remote infrastructure management

Streamline operations and boost team efficiency with continuous, proactive IT infrastructure monitoring and support.

Reduce operational expenses by optimising IT resources and minimising the need for in-house IT management.

Ensure maximum uptime with real-time monitoring and rapid issue resolution to avoid disruptions.

Strengthen your security posture by proactively identifying and addressing vulnerabilities before they become threats.

Benefit from 24/7 expert support and tailored solutions that keep your infrastructure running smoothly.

Maximise the return on your IT investments by improving performance, reducing costs, and enhancing security with efficient remote management.

Why Choose Us

Why RT INFOTEK can be your Preferred Partner?

50+

Active Clients

5000

Locations Served

500+

Globally Connected Workforce

150,000

IT Devices Managed

98%

Customer Retention Rate